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call logs
asked in Users
Is there a way to track or pull up a log of what phone number people are dialing to call in?We have phone numbers in different locations and for different marketing campaigns that route to our main number. Is the...
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Nov 28, 2022 at 8:06am
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2
Answers
asked in Developers
Call Log Records - Date Filter by recording end dateGuys, could you please explain how https://developers.ringcentral.com/api-reference/Call-Log/readCompanyCallLog Get Comp...
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Nov 21, 2022 at 7:09am
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1
Answer
asked in Developers
Looking for Developer to Import Call Log Data using C#I use Visual Basic and cannot get the API samples to work correctly. Looking to see if anyone out there can build this. ...
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Sep 30, 2022 at 10:58am
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1
Answer
asked in Developers
Company Call Log in Visual BasicI need to write a Visual Basic subroutine that pulls the company call log entries, for a set interval (like, 1 hour) and...
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Sep 23, 2022 at 7:55pm
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1
Answer
asked in Developers
How to filter the callRecord using sessionId?I use an embeddable method to integrate ring central to my web app.In an "rc-call-end-notify" event, I get cal...
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Sep 21, 2022 at 4:04am
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1
Answer
asked in Developers
How to set up the RingCentral Inbound/Outbound calls associated with the RingCentral number extensionHi Support team, My client is using RingCentral account and a Ring Central number with a extension. currently we are usi...
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Sep 16, 2022 at 2:08pm
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1
Answer
asked in Users
External transfer call logsOur office has agents working from home on cell phones. The IVR is set to external transfer to the cell numbers, based o...
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Sep 14, 2022 at 12:00pm
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1
Answer
asked in Users
Number of answered outbound callsLOB Analytics gives me the number of inbound calls answered, and the number of outbound calls connected. I'm looking...
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Sep 2, 2022 at 10:18am
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1
Answer
asked in Developers
Is there an API to obtain call time and number of calls per user and queue?Good day everyone, the project on which i'm working wants to create a simple metrics dashboard per user, the idea is...
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Aug 23, 2022 at 10:00am
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1
Answer
asked in Users
How do I search for specific times in the call log.Hello, I wanted to know it is possible for there to be a time stamp option when searching call logs. To replicate, got t...
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Aug 19, 2022 at 2:47am
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1
Answer
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